1. Introduction
This Privacy Policy describes how MACCYB CM (Community), operated by MetaCORPS, collects, uses, stores, and protects your personal information when you access and use our community platform.
MACCYB CM is a community rewards and engagement platform for fans of content creator MACCYB. We are committed to transparency about how we handle your data and protecting your privacy while providing the best possible community experience.
By using MACCYB CM, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the platform.
This policy applies to all members and visitors of the MACCYB CM platform, including the website, community features, and all related services operated by MetaCORPS.
2. Information We Collect
We collect only the information necessary to operate the community platform, provide member benefits, and maintain platform security. Here's exactly what we collect:
Account Information
When you sign up for MACCYB CM using Discord OAuth, we collect:
- Discord User ID: A unique identifier from your Discord account used for authentication
- Discord Username: Your Discord username for display purposes within the community
- Discord Avatar: Your profile picture from Discord to personalize your community profile
- Discord Email: Your email address associated with your Discord account (if provided by Discord OAuth)
Note: We access this information through Discord's secure OAuth system. We do not ask for or store your Discord password.
Platform Activity Data
To operate leaderboards and rewards systems, we collect:
- Points Earned: Your total community points and points history
- Leaderboard Rankings: Your position and ranking on community leaderboards
- Rewards Claimed: Records of rewards you've claimed or received
- Engagement Metrics: Activity data from linked platforms (such as stream watch time, chat participation) obtained through public APIs
- Account Links: Information about third-party accounts you've connected (Kick, Discord, etc.)
Technical & Security Data
For security and platform functionality, we automatically collect:
- IP Address: Used for security purposes, fraud prevention, and protecting against abuse
- Browser Type: Information about your web browser to ensure compatibility
- Device Information: Basic device type and operating system information
- Session Data: Temporary data to keep you logged in during your visit
- Access Times: When you access the platform for security monitoring
This technical data is collected automatically and is necessary for the platform to function properly and securely.
3. What We Don't Collect
Transparency is important to us. Here's what we explicitly DO NOT collect or store:
⛔ We Do NOT Collect:
- Payment Information: We do not collect, process, or store any credit card numbers, bank account details, or payment information of any kind. MACCYB CM does not handle financial transactions.
- Passwords: We do not collect or store your Discord password or any other passwords. Authentication is handled securely through Discord OAuth.
- Private Discord Messages: We cannot and do not access your private Discord messages, DMs, or any private conversations.
- Discord Server Data: We do not collect information about Discord servers you're in (unless you're in the official MACCYB community server).
- Gambling Transaction Data: We do not collect or have access to your gambling deposits, withdrawals, or transaction details from third-party platforms like Menace or Packdraw.
- Government IDs: We do not collect social security numbers, driver's licenses, passports, or any government-issued identification.
- Financial History: We do not collect credit scores, banking history, or other sensitive financial information.
- Sensitive Personal Data: We do not collect health information, biometric data, genetic data, or other highly sensitive personal information.
If any service ever asks you for this type of information claiming to be from MACCYB CM, it is fraudulent. Please report it immediately to support@maccyb.com.
4. How We Use Your Information
We use the information we collect only for legitimate purposes related to operating the MACCYB CM platform. Here's exactly how we use your data:
- Account Authentication: We use your Discord information to securely log you into the platform and verify your identity.
- Leaderboard Calculations: We use engagement data from third-party platforms to calculate your position on community leaderboards.
- Reward Distribution: We use your account information and activity data to determine eligibility for rewards and distribute member benefits.
- Platform Security: We use IP addresses and technical data to detect and prevent fraud, abuse, and unauthorized access to the platform.
- Abuse Prevention: We monitor activity patterns to detect and prevent cheating, exploitation of the points system, or other violations of our Terms & Conditions.
- Platform Improvement: We analyze usage patterns (in aggregate, not individually) to improve the platform's features and user experience.
- Communication: We may use your email (if provided) to send important account notifications, security alerts, or community announcements. We do not send marketing emails without your explicit consent.
- Support: We use your information to respond to support requests and resolve technical issues.
- Legal Compliance: We may use your information to comply with legal obligations or respond to valid legal requests from authorities.
We do not: Sell your information, use it for advertising purposes, or share it with third parties for their marketing purposes.
6. Third-Party Services
MACCYB CM integrates with several third-party platforms to provide community features and calculate engagement metrics. Here's how we work with external services:
Discord OAuth
We use Discord's OAuth authentication system to securely log you into MACCYB CM. When you log in with Discord:
- Discord shares your user ID, username, avatar, and email with us (with your permission)
- We do not receive your Discord password or access to your private messages
- You can revoke MACCYB CM's access at any time through your Discord settings
Discord's Privacy Policy: https://discord.com/privacy
Kick (Streaming Platform)
We access publicly available data from Kick through their API to track engagement with MACCYB's streams:
- We only access data that is publicly visible on Kick (watch time, chat participation)
- We do not access your private Kick account information or settings
- Data is used solely for calculating community points and leaderboard rankings
Menace & Packdraw (Leaderboard Data)
If you choose to link your Menace or Packdraw accounts:
- We access only publicly available leaderboard data from these platforms
- We do not access your gambling transaction history, deposits, or withdrawals
- We do not have access to your account credentials for these platforms
- You can unlink these accounts at any time through your MACCYB CM settings
Important Notes
- Independent Services: These third-party platforms are not owned or controlled by MetaCORPS or MACCYB CM.
- Separate Privacy Policies: Each third-party service has its own privacy policy that governs how they handle your data. We encourage you to review their policies.
- No Responsibility for Third Parties: We are not responsible for the privacy practices or content of third-party platforms.
- API Limitations: Data accuracy depends on the third-party APIs. We cannot guarantee the accuracy or availability of data from external services.
7. Data Sharing
Your privacy is important to us. We have strict policies about sharing your information:
✓ What We Do
- Public Leaderboards: Your username and leaderboard ranking are visible to other community members. This is essential for the leaderboard feature to function.
- Legal Compliance: We may share information if required by law, court order, or government regulation. We will notify you if legally permitted to do so.
- Protection of Rights: We may share information to protect the rights, property, or safety of MetaCORPS, MACCYB, our users, or the public.
✗ What We DON'T Do
- No Selling of Data: We will never sell, rent, or trade your personal information to third parties for their marketing purposes. Ever.
- No Marketing Sharing: We do not share your information with advertisers or marketing companies.
- No Unauthorized Sharing: We do not share your information with third parties without your explicit consent, except as described in this policy.
- No Data Brokers: We do not provide your information to data brokers or aggregation services.
Business Transfers: In the event that MetaCORPS is acquired, merges with another company, or undergoes a business restructuring, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
Service Providers: We may share limited information with trusted service providers who help us operate the platform (such as hosting providers). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
8. Data Retention
We retain your information only as long as necessary to provide the MACCYB CM service and fulfill the purposes described in this Privacy Policy.
- Active Accounts: We retain your account information and activity data for as long as your account is active and you continue to use MACCYB CM.
- Inactive Accounts: If your account becomes inactive (no login or engagement for an extended period), we may delete or anonymize your data. Community administrators have discretion over inactive account data retention.
- Closed Accounts: If you request account deletion, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal or security purposes.
- Leaderboard History: Historical leaderboard data may be retained in aggregate form for community records, but will be anonymized if you delete your account.
- Security Logs: We may retain security-related data (such as IP addresses and access logs) for longer periods to protect against fraud and abuse.
- Legal Requirements: We may retain information longer if required by law, regulation, or legal process.
Backup Systems: Due to backup systems and technical constraints, complete deletion may take up to 90 days. During this time, your data will no longer be accessible but may exist in backup systems.
9. Your Rights
You have certain rights regarding your personal information. Here's what you can do:
Your Privacy Rights
Access Your Data
You have the right to request a copy of the personal information we hold about you. Contact us at support@maccyb.com to request your data.
Correct Your Information
If you believe any information we have about you is incorrect or incomplete, you can request corrections. Some information (like your Discord username) may sync automatically with Discord.
Delete Your Account
You can request deletion of your account and associated data by contacting us. Please note that some information may be retained for legal or security purposes as described in the Data Retention section.
Unlink Third-Party Accounts
You can unlink your Kick, Menace, Packdraw, or other connected accounts at any time through your MACCYB CM account settings. This will stop data collection from those platforms.
Opt Out of Communications
If you receive emails from us, you can opt out of non-essential communications by clicking the unsubscribe link in the email or contacting support.
Leave the Platform
You can stop using MACCYB CM at any time. Simply stop accessing the platform, and you can request account deletion if desired.
How to Exercise Your Rights: To exercise any of these rights, please contact us at support@maccyb.com. We will respond to your request within a reasonable timeframe. We may need to verify your identity before processing your request.
Note: Some rights may be limited by legal requirements or technical constraints. We will inform you if we cannot fulfill your request and explain why.
10. Security Measures
We take the security of your information seriously and implement industry-standard measures to protect your data:
🔒 How We Protect Your Data
- Secure Servers: All data is stored on secure servers with restricted physical and digital access.
- Encryption: Sensitive data is encrypted in transit using HTTPS/SSL encryption protocols.
- Session-Based Authentication: We use secure session management to keep you logged in without storing passwords.
- Access Controls: Only authorized personnel have access to user data, and access is logged and monitored.
- Regular Security Updates: We regularly update our systems and software to address security vulnerabilities.
- Abuse Monitoring: We monitor for suspicious activity, unauthorized access attempts, and potential security threats.
- Third-Party Security: We work with reputable service providers who maintain their own security standards.
⚠️ Important Security Reminders
- No System Is 100% Secure: While we implement strong security measures, no internet-based system can be completely secure. Use MACCYB CM at your own risk.
- Protect Your Account: Keep your Discord account secure with a strong password and two-factor authentication. Your MACCYB CM account is only as secure as your Discord account.
- Beware of Phishing: We will never ask you for your password, credit card information, or other sensitive details via email or Discord DM. Be cautious of impersonators.
- Report Suspicious Activity: If you notice unusual activity on your account or suspect a security issue, contact us immediately at support@maccyb.com.
Data Breach Notification: In the unlikely event of a data breach that affects your personal information, we will notify affected users as soon as possible and take immediate steps to mitigate the impact.
11. Children's Privacy
MACCYB CM is not intended for users under the age of 18.
- We do not knowingly collect personal information from individuals under 18 years of age.
- If you are under 18, you should not create an account or use MACCYB CM.
- If we discover that we have inadvertently collected information from someone under 18, we will delete that information as quickly as possible.
- Parents or guardians who believe their child has provided information to us should contact us immediately at support@maccyb.com.
Age Verification: We reserve the right to request proof of age at any time. Accounts found to belong to users under 18 will be immediately suspended or deleted.
Why 18+: MACCYB CM is associated with content that may feature gambling-related entertainment. While the platform itself does not offer gambling, it is designed for an adult audience.
12. Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
- Effective Date: Changes to this policy will be effective immediately upon posting to the MACCYB CM platform. The "Last Updated" date at the top of this page will be updated.
- Your Continued Use: Your continued use of MACCYB CM after policy changes are posted constitutes your acceptance of the revised Privacy Policy.
- Review Regularly: We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
- Material Changes: For significant changes that materially affect your rights, we may provide additional notice through email or community announcements (though this is not guaranteed).
Your Options: If you do not agree with any changes to this Privacy Policy, you should stop using MACCYB CM and request account deletion.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
MACCYB CM Privacy Team
Operated by MetaCORPS
Email: support@maccyb.com
What to Include in Your Email:
- Your Discord username and user ID (if applicable)
- A clear description of your question or request
- Any relevant details that will help us assist you
We aim to respond to all privacy-related inquiries within a reasonable timeframe, typically within 7-14 business days. Response times may vary depending on the complexity of your request and inquiry volume.
For Account Security Issues: If you believe your account has been compromised or you notice suspicious activity, please contact us immediately with "URGENT - Security Issue" in the subject line.
Thank you for trusting MACCYB CM with your information.
We are committed to protecting your privacy and being transparent about our data practices. By using MACCYB CM, you acknowledge that you have read and understood this Privacy Policy.
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